Make a Warranty Claim

To submit a Warranty Claim, complete the form below and click Submit.

A copy of your claim will be sent to you for your records.

Our amazing customer solutions team will contact you as soon as possible, usually within 1-2 business days. Our parts are manufactured and assembled right here in the USA, so we offer replacement parts and repairs for almost all tools. Thank you for your business!

If you’re unsure whether your tool is under warranty, visit Warranty Terms.
If your shear is no longer under warranty, reorder parts at Replacement Parts.

Bullet Tools™ is confident that you will be absolutely pleased with the purchase of our tools. We stand by the quality of our products. Bullet Proof Warranties cover Magnum Shears for 5 years and EZ Shears for 1 year against MANUFACTURING DEFECTS. Blades, blade stops, bearings, and cosmetic parts are supplies and subject to normal wear and periodic replacement, so are specifically excluded from this warranty. Abuse, misuse, or failure to properly maintain the tool will VOID all warranties. Warranty covers North American customers only. Additional shipping for international warranty issues is the customer’s responsibility. For more information, see our Warranty Terms.  If for any reason you are not completely satisfied with your tool, we will refund your purchase price within 30 days of your original purchase with original receipt. Trial offer valid only for purchases made in the US. If you would like to return your product under our 30-day risk-free trial offer, please contact us at 208-772-0175 for return instructions.