Warranty Claims

To submit a Warranty Claim, complete the form below and hit “Send.”  A copy of your claim will be sent to you for your records.  Thank you for your business!

Tips for Quick Processing:

  • Please fill out the Warranty Claim completely.
  • Pictures of BOTH the entire shear AND closer, more detailed pictures of the problem will help expedite your parts or repairs.
  • If sending from a phone, you may also email images (of shear, parts AND proof of purchase) to solutions@bullettools.com after completing the claim form below.
  • If you’re not sure your tool is under warranty, see Warranty Terms
  • If your shear is no longer under warranty, fill out a Replacement Parts Request to order parts

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Bullet Tools™ is confident that you will be absolutely pleased with the purchase of our tools. We stand by the quality of our products. Bullet Proof Warranties cover Magnum Shears for 5 years and EZ Shears for 1 year. Blades and other expendable shear parts are not covered by warranty. For more information, see our Warranty Terms.

If for any reason you are not completely satisfied with your tool, we will refund your purchase price at any time within 30 days of your original purchase with original receipt. If you want to return your product under our 30-day risk-free trial offer (valid only for purchases made in the US), please contact us at 1-800-406-8998 for return instructions.