Warranty Terms

30 Day Satisfaction Guarantee

Bullet Tools™ is confident that you will be absolutely pleased with the purchase of our product. If for any reason you are not completely satisfied with your tool, we will refund your purchase price at any time within 30 days of your original purchase with original receipt. If you want to return your product under our 30-day risk-free trial offer (valid only for purchases made in the US), please contact us at 1-800-406-8998 for return instructions.

GOLD BULLETPROOF WARRANTY – 5 Year

Bullet Tools™ warrants only to the original purchaser of this product, when purchased from an authorized distributor, that this product will be free from defects in material and workmanship under normal use and service for five (5) years from initial purchase. This warranty includes all parts except the blade and cosmetic appearance (chips, dings, scratches) caused by normal use and wear. This warranty does not cover any damage due to accident, misuse, abuse or negligence. Further, it is valid only if the product is used with the cut products specified in the cut guide. Please refer to the User Guide for details or call Bullet Tools™ technical support. In order to recover under this limited warranty, the purchaser must make claim to Bullet Tools™ within 60 days of occurrence and must present acceptable proof of original ownership (such as original receipt, warranty card registration, on-line registration, or other documentation Bullet Tools™ deems acceptable) for the product. Bullet Tools™, at its option, shall repair or replace the defective unit covered by this warranty.

SILVER BULLETPROOF WARRANTY – 1 Year

Bullet Tools™ warrants only to the original purchaser of this product, when purchased from an authorized reseller or distributor, that this product will be free from defects in material and workmanship under normal use and service for one (1) year from initial purchase. This warranty includes all parts except the blade and cosmetic appearance (chips, dings, scratches) caused by normal use and wear. This warranty does not cover any damage due to accident, misuse, abuse or negligence. Further, it is valid only if the product is used with the cut products specified in the cut guide. Please refer to the User Guide for details or call Bullet Tools™ technical support. In order to recover under this limited warranty, the purchaser must make claim to Bullet Tools™ within 60 days of occurrence and must present acceptable proof of original ownership (such as original receipt, warranty card registration, on-line registration, or other documentation Bullet Tools™ deems acceptable) for the product. Bullet Tools™, at its option, shall repair or replace the defective unit covered by this warranty.

Click Here to Make a

Warranty Claim

 or

  Call 1-800-406-8998

Bullet Tools™ disclaims all warranties, express or implied, including all warranties of merchantability and/or fitness for a particular purpose. Additional rights may be available under the laws of your state or province. Any and all warranties, written or implied, are void with any alterations to the product. Note: Bullet Tools™ shall not be liable for any special, incidental or consequential damages, including but not limited to lost revenue, lost profits, rental or replacement equipment, downtime, damage to property and third-party claims, arising out of any theory of recovery, including warranty, contract, statutory or tort.